See below answers to our most Frequently Asked Questions;
We strive to offer the fastest courier options available via our partnership with the leading global couriers - our International Shipping page provides information on shipping times to each country that we can ship to.
If orders are placed before midday, our Express shipping service in the UK will deliver next day in the majority of cases, however to avoid disappointment we advise that this will take 1 - 3 days.
Please refer to our International Shipping page which provides information on cost and transit time to each country.
Yes - at checkout just select 'Click & Collect' and we will have the ordered ready for you.
These instances are very rare, and in most cases we should be made aware of issues via our courier partners before the goods are delivered. In the event you are concerned about your order, or if you are unhappy with the condition the goods have been delivered in, please get in touch with our team who can discuss this with you.
10am - 5pm, Monday-Saturday.
Yes! We can help you arrange a tasting event suited to your budget and party size - please get in touch at sales@stillspirit.co.uk (or call 01358 747475) - our team will be delighted to help.
E-mail: sales@stillspirit.co.uk
Phone: +44 (0)1358 747475
Address: Still Spirit Ltd, Whisky Hammer, Udny, Ellon, AB41 7PR
Yes! At checkout please select 'Combine with Whisky Hammer order' and our team will be in touch to take payment separately for the combined shipping cost. Please note that in this scenario, the shipping costs advertised on Whisky Hammer will apply.
No - however, we offer free Standard UK delivery on orders over £100.
We offer free Standard delivery in the UK only, on orders over £100.
No, sorry this isn't something we can arrange.
No, shipments with a postage address outside the UK will not incur UK VAT. When browsing the shop you should look at the 'ex-VAT' prices as this is what you will be charged at checkout.
No, sorry but we do not offer gift wrap or gift messaging at present.
No, orders are placed online or in-store only.
Yes, at checkout you can enter a delivery address which can be different to your billing address.
Our HQ is based in Aberdeenshire, Scotland.
Please refer to Returns Policy.
If you are shipping to an address outside of the UK, your destination will more than likely impose customs / duties charges at your local border. Please refer to your local border control regulations for advice.